Shipping Guide

Furniture Savings has partnered with Australia's best couriers to provide the most efficient delivery service with the most reasonable price and quickest service.

Orders are generally shipped from our distribution centres, which are located in Melbourne, Sydney and Brisbane the next day after full payment is received.

When will my order be dispatched?

Our orders are dispatched on weekdays and usually within 1 and 2 business days of your purchase

How long until my order arrives?

Shipping within NSW and VIC is generally within 1 week for metro areas and slightly longer for regional deliveries. QLD, SA and TAS are 1-2 weeks. WA and NT usually take 1-2 weeks, but occasionally longer.

We use various couriers and shipping partners, depending on the size and weight of your order and it's delivery address.

Please note: After your order has been dispatched from our warehouse you will be sent a tracking number along with a link to track your package. 

These include:

What day or time will it be delivered?

Unfortunately, we can't give you an exact day and time your order will arrive as this will be determined by the courier's transit times and trucking schedules. But you will be able to track your order through the courier service online tracking website.

The expected delivery time given by each courier is for reference only. Delivery might take longer than expected due to various reasons.

Will I get a tracking number?

Your tracking number will be sent by the next business day, once the goods have left our warehouse. This means it may take 2-3 business days to receive the tracking code, but the goods will usually be well on the way by the time you receive it.

You will be able to track your order through the carrier's website.

If you do not receive your item within 10 business days, please contact Furniture Savings customer service team.

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some products. Orders with no shipment service will be cancelled and refunded automatically.

Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.